Volunteer Job Descriptions

Position: Festival Set Up

Duties & Responsibilities
  • Work with the direction of the Department Leader or Assistants

  • Loading and unloading gear, equipment and tools

  • Moving gear equipment and tools to staging areas by vehicle

  • Various set up activities could include: Assembling tents, constructing stages, setting up fences, setting up tables and chairs, hanging or erecting signage, decorating.

  • Running errands

Qualifications & Requirements
  • Positive attitude

  • Ability to follow instructions

  • Able to work well independently or in a group

  • Problem solving skills

  • Physically able to do manual labor

  • Festival Set Up will happen rain or shine

 

Position: Festival Tear Down & Clean Up

Duties & Responsibilities
  • Work with the direction of the Department Leader or Assistants

  • Loading and unloading gear, equipment and tools

  • Moving gear equipment and tools to storage areas by vehicle

  • Various tear down activities could include: Taking down tents and repacking, deconstructing of stages, removing fencing, taking down tables and chairs, removing all signage, collection of all Nor-east’r related items from around the festival grounds.

  • Cleaning various areas – inside and outside

  • Running errands

Qualifications & Requirements
  • Positive attitude

  • Ability to follow instructions

  • Able to work well independently or in a group

  • Problem solving skills

  • Physically able to do manual labor

  • Festival Tear Down will happen rain or shine

 

Position: Gates

Duties & Responsibilities
  • Greet and welcome all guests

  • Sell festival tickets and programs

  • Trade valid tickets for the appropriate wristbands

  • Ensure that all festival-goers have purchased the correct ticket (i.e. adult/child/camping). You may request ID to confirm

  • Understand the variety of tickets sold

  • Report any problems to the Gates Leader

  • Keep track of wristband inventory

  • End of shift cash outs MUST be completed

  • Provide information and answer questions about the Festival

Qualifications & Requirements
  • Friendly and outgoing attitude

  • Good customer service skills

  • Ability to handle money and operate a Till / POS technology

  • Problem solving skills and basic math skills

  • Ability to follow instructions

  • Able to handle cash responsibly and accurately

 

Position: Retail Tent

Duties & Responsibilities
  • Greet and welcome those who come into our Merchandise Booth

  • Provide information and answer questions about the Festival and merchandise

  • Sell items

  • Use cash register and POS technology

  • Keep records of sale in receipt book

  • Help keep area clean and orderly

Qualifications & Requirements
  • Friendly and courteous attitude

  • Good customer service skills

  • Ability to handle money and operate POS technology

  • Problem solving skills and basic math skills

  • Ability to follow instructions

 

Position: Kids Zone

Duties & Responsibilities
  • Set up, organize, and clean up projects, games and activities

  • Encourage youth and children with kindness to be creative, respectful and enjoy the area

  • Assist parents and children with activities

  • Be part of a team that provides a safe, fun and creative environment

  • Be aware of unsafe activities and address as needed

  • Report suspicious persons to security or your Department Leader

Qualifications & Requirements
  • Friendly and courteous attitude

  • Ability to engage with children and youth

  • Creative individual

  • Previous experience with children

 

Position: Stagehand

Duties & Responsibilities
  • Loading and unloading of equipment

  • Attention to musical instruments, equipment and suspicious people or activity

  • Clean up stage and backstage areas after performances

  • Help Musicians and Sound Crew with various tasks

  • Guide musicians to equipment pre-set up areas

  • Assist the Stage Manager and the Sounds Crew to stay on time

Qualifications & Requirements
  • Friendly and courteous attitude

  • Physically fit to move quickly, carefully and lift heavy objects

  • Capable of following instructions

  • Can work well with others or independently

  • Problem solving skills

 

Position: Security at Gates

Duties & Responsibilities
  • Greet and welcome guests

  • Check for the appropriate wristband

  • Conflict resolution

  • Call for a Crew Leader if there is a situation you are uncomfortable handling

  • Overall, maintain a happy, healthy and safe environment for everyone

Qualifications & Requirements
  • Friendly and courteous attitude

  • Being aware of surroundings and people

  • Capable of following instructions and can work well independently

  • Good judgement, decision making and problem-solving skills

  • Confident

  • Great people and communication skills

  • Experience is an asset

 

Position: Camping / Parking / Traffic

Duties & Responsibilities
  • Greeting festival-goers as they arrive by vehicle

  • Provide information about the festival in terms of where to camp, park, and other general festival information

  • Encourage fellow festival-goers to help keep the fairgrounds clean and green

Qualifications & Requirements
  • Friendly and courteous attitude

  • Able to arrive on time with little to no supervision

  • Good customer service skills

  • Problem solving skills

  • Previous festival experience is an asset but not required

  • Good festival knowledge

  • Able to work outdoors and on foot for entire shift